There are temporary delays with payments to some cards
.
In order to counteract the legalization of proceeds from crime and the financing of terrorism, the exchange office conducts an AML check of transactions received from customers.
If the transaction is identified as high-risk, the exchange office may suspend the exchange operation until verification is carried out in accordance with international and local standards (legislation).
Transaction sent by the user (exchange, refund) is blocked until the AML/KYC procedure is completed
.
- The total risk level exceeds
40%;
or
- There are dangerous sources
(Darknet Service, Darknet Market, Child exploitation, Enforcement Action, Exchange Fraudulent, Gambling, Illegal Service, Mixer, Ransom, Sanctions, Scam, Stolen Coins, Terrorism financing, Other
);
* Refund is made after deducting all expenses, which can range from 0.5% to 10%.
* Refund is made to the details from which the transfer was received.
Attention!
Exchange is made automatically and takes from 1 to 5 minutes around the clock
.
Exchange will be processed during business hours when STATUS operator
ONLINE.